Frequently asked questions
- Technical Questions
- What is the loading capacity of my RealTruck product?
- RealTruck Classic = 100 kg.
- RealTruck Style = Do not load directly on top. In combination with Cargo Carriers, you can load up to 75 kg.
- Mountain Top Roll = Do not load directly on top. In combination with Cargo Carriers, you can load up to 75 kg.
- RealTruck Slide = Up to 500 kg.
- RealTruck Soft Cover = No loading capacity.
- RealTruck Cargo Carriers = 75 kg in total on the two bars.
- RealTruck Aluliner = Same loading capacity as your vehicle.
- RealTruck Sports Bar = No loading capacity.
- RealTruck Alu Bar = No loading capacit
- Do I need to drill holes in the vehicle body when installing my RealTruck products?
- RealTruck Classic = No
- RealTruck Style = No
- RealTruck Roll = Only for drain in front and rear of the deck
- RealTruck Slide = Yes, in bottom
- RealTruck Soft Cover = No
- RealTruck Cargo Carriers = No
- RealTruck Aluliner = Small holes for fixing the plates
- RealTruck Sports Bar = No
- RealTruck Alu Bar = No
- Can you see the third brakelight if I install a Sports Bar?
If the Sports Bar covers the third break light on the vehicle, disconnect the break light on the vehicle and connect the break light on the sports bar to the vehicle. This is covered in the installation manual that comes with your RealTruck Sports Bar.
- Does my Sports Bar provide extra strength to my vehicle?
No. The Sports Bar is only for styling.
- My Mountain Top Roll doesn’t slide properly back and forth
- Lubricate flockinglist in side profiles
- Adjust main spring tension
- Maintenance Questions
- My Mountain Top Roll doesn’t slide properly back and forth
- Lubricate flockinglist in side profiles
- Adjust main spring tension
- My Mountain Top Roll is opening while driving
- Check play in rear profile with tailgate open and Roll closed (Must be 1-2mm)
- Readjust Roll on car if necessary
- My Mountain Top Roll is difficult to open?
Pull back on handle and press the button down.
- The black surface of my RealTruck product is discolored.
When cleaning your RealTruck product, make sure that the PH value of the detergent / water does not exceed 8.5. If the surface is already discolored, this can in most cases be repaired by applying a polishing product. Contact your RealTruck dealer for more information.
- Why is the canister of my Mountain Top Roll filled with water?
- Check if the drains are blocked by pulling them out of the bulkhead
- If water doesn’t run freely from the drains, remove lid
- Check if drain outlets are blocked inside the canister
- General Questions
- What is the loading capacity of my RealTruck product?
- RealTruck Classic = 100 kg.
- RealTruck Style = Do not load directly on top. In combination with Cargo Carriers, you can load up to 75 kg.
- Mountain Top Roll = Do not load directly on top. In combination with Cargo Carriers, you can load up to 75 kg.
- RealTruck Slide = Up to 500 kg.
- RealTruck Soft Cover = No loading capacity.
- RealTruck Cargo Carriers = 75 kg in total on the two bars.
- RealTruck Aluliner = Same loading capacity as your vehicle.
- RealTruck Sports Bar = No loading capacity.
- RealTruck Alu Bar = No loading capacit
- Do I need to drill holes in the vehicle body when installing my RealTruck products?
- RealTruck Classic = No
- RealTruck Style = No
- RealTruck Roll = Only for drain in front and rear of the deck
- RealTruck Slide = Yes, in bottom
- RealTruck Soft Cover = No
- RealTruck Cargo Carriers = No
- RealTruck Aluliner = Small holes for fixing the plates
- RealTruck Sports Bar = No
- RealTruck Alu Bar = No
- Do I need a professional workshop to install my RealTruck product, or can I do it myself?
Yes, you can install it yourself by following the installation manual that comes with your RealTruck product, although we recommend having a professional dealer install it for you.
- Can you see the third brakelight if I install a Sports Bar?
If the Sports Bar covers the third break light on the vehicle, disconnect the break light on the vehicle and connect the break light on the sports bar to the vehicle. This is covered in the installation manual that comes with your RealTruck Sports Bar.
- Does my Sports Bar provide extra strength to my vehicle?
No. The Sports Bar is only for styling.
- Popular
- What is the loading capacity of my RealTruck product?
- RealTruck Classic = 100 kg.
- RealTruck Style = Do not load directly on top. In combination with Cargo Carriers, you can load up to 75 kg.
- Mountain Top Roll = Do not load directly on top. In combination with Cargo Carriers, you can load up to 75 kg.
- RealTruck Slide = Up to 500 kg.
- RealTruck Soft Cover = No loading capacity.
- RealTruck Cargo Carriers = 75 kg in total on the two bars.
- RealTruck Aluliner = Same loading capacity as your vehicle.
- RealTruck Sports Bar = No loading capacity.
- RealTruck Alu Bar = No loading capacit
- Do I need to drill holes in the vehicle body when installing my RealTruck products?
- RealTruck Classic = No
- RealTruck Style = No
- RealTruck Roll = Only for drain in front and rear of the deck
- RealTruck Slide = Yes, in bottom
- RealTruck Soft Cover = No
- RealTruck Cargo Carriers = No
- RealTruck Aluliner = Small holes for fixing the plates
- RealTruck Sports Bar = No
- RealTruck Alu Bar = No
- Do I need a professional workshop to install my RealTruck product, or can I do it myself?
Yes, you can install it yourself by following the installation manual that comes with your RealTruck product, although we recommend having a professional dealer install it for you.
- The black surface of my RealTruck product is discolored.
When cleaning your RealTruck product, make sure that the PH value of the detergent / water does not exceed 8.5. If the surface is already discolored, this can in most cases be repaired by applying a polishing product. Contact your RealTruck dealer for more information.
- How do I make a claim?
Please contact the dealer where you purchased the product and follow their claim procedures.
